LICENSING
Licenses are valid for one year from the date of purchase. A valid and active license key is required in order to get updates and support. After one year, license keys are renewed automatically. You can cancel the automatic renewals at any time from your account area on gravityplus.pro or emailing our support team at https://gravityplus.pro/contact.

REQUIREMENTS
All gravity+ products require you to have the latest version of your own copy of Gravity Forms (any license) and WordPress. You must have access to your own Salesforce account.

SOFTWARE UPDATES
Updates are included for free for one year. If you have a valid and active license key, and your server supports it, updates will be delivered automatically from the WordPress dashboard. If your server does not support automatic upgrades, then you may email support to request the latest version.

SUPPORT
Support is given up to one year after the purchase date. If you wish to get support after one year, you must renew your license key or purchase a new license. Support covers bug fixes and assistance in getting the software up and running. Custom development or design is not included. Support is only given to the one person registered in the license holder's account.

YOUR DATA
The data you enter at the checkout will be used for the following purposes:

- to manage billing e.g. generate invoices and credit notes and prevent fraudulent transactions.

- to send you transactional emails related to your account such as product updates, renewal notices, payment failures.

- to send you emails regarding technical support issues and provide the best possible support service we can.

- to verify your identity when you access services such as license activation, reactivation and support.

Credit card details are collected directly by our payment processors (Stripe). Full card details are not stored by us.


PUBLICITY RIGHT
The customer grants permission and a royalty-free license to list or display applicable trademarked name(s) and logos on the gravity+ website and/or public client roster. gravity+ will be authorized to identify the customer's logo and a summary of services provided by gravity+ to the customer.


REFUNDS
We follow the same refund policy as Gravity Forms, and are happy to consider a refund within the first 30 days of your purchase if a) you are unable to get the plugin to install properly on your website or if the plugin fails to perform the basic functions as designed *and* b) you have worked with our support to try to resolve these issues. Absolutely no refunds will be given after 30 days from the initial purchase. Renewal payments or product upgrades will not be refunded.